Five Ways Artificial Intelligence is Changing Facility Management

Lynn Pearcey, MBA, Senior Copywriter, AIA Contract Documents

September 5th, 2024

Introduction

Artificial Intelligence (AI) is changing how we work in ways most people could never have imagined. In every role it touches, AI improves worker productivity and efficiency, and creativity flows through the integration of new technologies that unleash fresh ideations and challenge the limits of worker imaginations. From a knowledge perspective, AI enhances the learning experience employees need to further their careers and propel them toward their professional goals.

While so many laud AI’s impact on an individual and, to a larger degree, the corporate level, this revolutionary innovation also impacts how the world manages the workplace. Getting the most out of a facility is a constant battle for occupants, and AI positions them to win. From data points that reveal hidden insights to resource allocation, scheduling, and beyond, AI is making a difference in how the world manages facilities.

Five Ways AI is Changing FM

When it comes to the workplace, we’ve only scratched the proverbial surface when it comes to leveraging AI, and that includes how we manage facilities. As the world becomes more aligned with the tools that power it, we’ll continue to realize the infinite possibilities and benefits, some of which are listed below.

  1. Allows users to tailor your FM solution: Every facility is different. Even if they have the same square footage, wiring specificities, and units powering it, every facility is different with a mind of its’ own. The mistake is thinking otherwise, which leads to challenges on several different fronts. AI recognizes those differences and allows users to tailor a solution that meets the unique needs of their facility, prolonging life, and promoting productivity.
  2. Increases efficiency: Even the most seasoned Facility Managers can find themselves playing the guessing game from time to time. Guess right, and everyone wins, but a wrong guess can be a losing proposition that throws everything awry. With AI, the guesswork leaves and users can leverage the technology found in this tool to make decisions with confidence that lead to optimal performance.
  3. Drives maintenance integrity: When it comes to managing a facility, regardless of the size, the understanding is that there will be some level of chaos. Where there is chaos, there’s always the opportunity for missed schedules and important dates, representing an invitation for disaster. Missing these things is human nature and happens to every Facility Manager a time or two, but with AI in the mix, missed maintenance events become a challenge of the past.
  4. Improves energy efficiency: Protecting the planet should be a priority for every facility manager, and AI positions them to be at their best regarding energy conservation. By monitoring and prioritizing energy allocation, AI allows facilities to use only the resources needed to complete a task, preventing overuse and leading to harmful toxins entering the environment. With AI, energy and resource logistics, a challenging aspect of facilities management, becomes easier to manage.
  5. Puts data at the heart of decisions: When you know better, you do better, and AI equips facilities and the professionals managing them to be their best. Data is a facility manager’s best friend, and AI gives them access to valuable insights that lead to informed decisions and better-functioning facilities.

Conclusion

The possibilities of AI are endless and integrating it into any facet of the workplace unleashes immense potential, and that includes the area of facilities management. The facility is a critical investment and one that must be managed correctly to yield returns. From maintenance to resource allocation, efficiency, sustainability and beyond, AI is a tool capable of assisting in these and other areas, allowing occupants to maximize their workplace experience.

Save time and minimize risk with the most trusted contracts in the construction industry – powered by AIA Contract Documents’ next-generation platform, Catina. Request a Demo Here.

 AIA Contract Documents has provided this article for general informational purposes only. The information provided is not legal opinion or legal advice and does not create an attorney-client relationship of any kind. This article is also not intended to provide guidance as to how project parties should interpret their specific contracts or resolve contract disputes, as those decisions will need to be made in consultation with legal counsel, insurance counsel, and other professionals, and based upon a multitude of factors.